Test with a different program: Some Microsoft programs experience technical issues with the mouse scroll wheel.If you have a wireless mouse, check that other devices aren’t interfering with the Bluetooth or WiFi connection. It’s also important that all the cables on your device aren’t tangled or damaged. Check the connection: Try connecting the mouse to a different USB port.Replace the batteries or charge your mouse: A mouse running on low power can result in scroll jumps.Reboot your computer: Restarting your computer can sometimes fix minor bugs.Check that there’s no dirt blocking the buttons and sensors. Clean your mouse: Spin the scroll wheel and use an air pump blower to remove dust and dirt that has accumulated around the wheel.We recommend that you start with these basic troubleshooting strategies before trying anything complicated:
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